Confidentiality: We guarantee the privacy of client information and will not share confidential data without their consent.
Transparency: Regular reports on project progress, campaign results, and any issues that arise during the process will be provided to the client.
Quality of work: We ensure that the work is of high quality and meets industry standards.
Compliance with laws and regulations: We will comply with all laws and regulations related to digital marketing, such as data protection and advertising laws.
Honesty and ethics: We will work honestly and ethically in all practices and will not use deceptive tactics to achieve results.
Payment and billing: Rates and payment terms will be clearly established with the client before starting work.
Intellectual Property: We will respect the client’s intellectual property and ensure that copyrights, trademarks, and other proprietary rights are not infringed.
Effective communication: We will maintain effective communication with the client and respond to their questions and concerns in a timely manner.
Project selection: Projects will be evaluated to ensure alignment with the agency’s values, brand affinity, available resources, organizational philosophy, and principles. Considering these considerations, 4Ashes reserves the right to reject projects or not take on projects that do not align with them.
Business as Mission (BAM)
Business as Mission is a business approach that focuses on combining business objectives with the desire to make a positive difference in the world. In short, practicing Business as Mission involves operating a business with a broader purpose than just generating profits.
Social Responsibility: We are committed to operating responsibly and ethically, and making efforts to minimize any negative impact on the community and the environment.
Community Investment: We will invest in the local community where we operate, whether through donations, social projects, or employing local people.
Decent Work: We guarantee that our employees, including suppliers, work under fair and safe conditions and receive appropriate compensation.
Transparency: We will be transparent in our business practices and communicate clearly and honestly with clients, suppliers, and other stakeholders.
Personal and Professional Development: We will invest in the personal and professional development of our employees, offering training and growth opportunities within the organization.
Innovation and Continuous Improvement: We will constantly seek ways to innovate and improve our products, services, and processes, open to feedback and suggestions from our clients and employees.
Balance between profit and purpose: We will strive for a balance between project profitability and its social and environmental purpose.